Privacy Policy

At VEYNEYRA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Such as your name, email address, phone number, and shipping address when you make a purchase or contact us.
  • Payment Information: When you make a purchase, we collect payment details, which are processed securely through our payment provider.
  • Website Usage Information: We may collect non-personal information about how you interact with our website, including IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use your information to:

  • Process Orders: To fulfill and ship your orders and provide customer support.
  • Improve Our Website: Analyze trends and user behavior to improve our website’s performance and content.
  • Marketing and Communication: With your consent, we may use your contact information to send promotional offers, updates, and other relevant information.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

  • Trusted Third Parties: We may share data with third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.
  • Legal Requirements: We may release information if required to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and deliver personalized ads. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our site.

5. Data Security

We implement various security measures to maintain the safety of your personal information, including SSL encryption and secure servers. However, please note that no method of data transmission over the Internet is entirely secure.

6. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for processing your data
  • Request restriction or objection to the processing of your data To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices.

9. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and, where appropriate, we will notify you by email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

  • Phone: +359 52 920 215
  • Email: sales@veyneyra-bg.com
  • Address: Usta Kolyo Ficheto Str. 61, Varna 9000, Bulgaria
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